Stage 2 · Design a Digital Workforce
Build Your First Org Chart
After this you can fill in an org chart template for one function you manage and complete the five action steps that turn it into a first agent role.
Recommended first: Track and Orchestrate the Work
This is the applied page. Everything in the Design stage has been building toward one output: a filled-in org chart for a function you actually manage. Work through this page as a worksheet rather than a reading, and you finish with a template completed, a named owner, and a scope paragraph for your first agent role.
What you will be able to do
- Fill in an org chart template for one function before you deploy anything
- Apply the start small and expand rule to your own chart
- Complete five action steps that turn the four-step method into a first agent role
Your Org Chart Template
Use this structure for any function you are scoping. Fill in each box before you deploy anything.
| Box | What you write in it |
|---|---|
| Human Owner | Name plus accountability |
| Orchestrator Agent | Scope plus escalation path |
| Specialist A | Domain plus register |
| Monitor Agent | Watches plus alerts |
Fill it in for one function, in that order. The human owner comes first because every box below it depends on somebody being accountable for the result. The orchestrator gets a scope and an escalation path, which are two of the three things step 3 said every agent job description has to define. The specialist gets a domain and a register, so the work has an owner and a record from the first day it runs. The monitor gets what it watches and who it alerts.
If a box is hard to fill in, that is the finding. A specialist whose domain you cannot state in a line is a scope problem to solve now rather than a deployment to make later.
Start small and expand
Start with one orchestrator and one specialist. Prove it works. Then expand.
Add more specialists as demand proves the need. Do not build the whole chart on day one.
The template shows you the shape of a finished chart, not the size of a first one. Two working roles with a register behind them will teach you more about your own function than four planned roles on a diagram. Expansion follows demand that has proven itself, which is the same evidence test the register was built to answer.
Recap: The Four Steps
The method you just applied, in order.
| Step | What you do |
|---|---|
| 1 | Scope the function before picking tools |
| 2 | Map responsibilities to agent roles |
| 3 | Define accountability for every agent |
| 4 | Track activity from day one |
Each step feeds the next. The scoping brief in step 1 produces the responsibilities you map in step 2. The roles from step 2 are what you write job descriptions for in step 3. And step 4 is what tells you whether any of it is working well enough to expand.
This Week: Your Action Steps
Five steps, sized to finish this week.
- Pick one function you manage
- List its five most common repeatable tasks
- Identify which tasks have a clear handoff point
- Name one human owner for the function
- Draft a one-paragraph scope for your first agent role
Do them in order. Steps 1 through 3 are the scoping work applied to a real function, and they need no tools at all. Step 4 is the rule from step 3 of the method, that no agent deploys without a named human owner, applied before anything is built. Step 5 is the deliverable: one paragraph describing what your first agent role owns, which is the smallest complete thing you can carry into a build.
If you remember one thing, remember this. Managing AI workers is management. Design the org chart first. Then fill the roles. Start small, track everything, and expand what earns trust.
Key takeaways
- Fill in every box of the template, human owner, orchestrator, specialist, and monitor, before you deploy anything
- Start with one orchestrator and one specialist, prove it works, then expand as demand proves the need
- The four steps are scope the function, map responsibilities to roles, define accountability, and track activity from day one
- This week: pick one function, list its five repeatable tasks, find the handoff points, name a human owner, and draft a one-paragraph scope for your first agent role
Next step
You have a structure on paper. The next stage of this journey covers how people and AI workers share the work day to day: who hands off what, who reviews it, and where a person stays in the loop. Those pages are still in development, so there is nothing to continue to today. In the meantime, work through the five action steps above on a function you manage, and if you want to do that with TTM, book a working session with us.